Guaranty and Returns
items you find on this site are for the most part, 70 to 100 years
old. Given the age of these items you can expect some wear. Metal items may have minor scratches or
other light wear to the finish or patina, which would be considered
normal. Pottery may have crazing or factory imperfections which may
be normal. Other than these conditions, Arts and Crafts, etc. will
describe, as well as possible, any defect that bears on the value of
metal, pottery or other item being offered for sale.
All items are
guaranteed to be as stated in description. If for any reason the
buyer is dissatisfied with an item, the buyer may return the item
for a full refund less shipping costs and credit card processing
fees, if applicable. The buyer must notify Arts
and Crafts, etc. within three days from receipt of item by email
of the buyer's intention to return item. The item
must be returned to Arts and Crafts, etc. within 21 days of receipt
by buyer in the same condition as
it was originally shipped.
Arts and Crafts, etc.
will not accept any returns that do not comply with the terms and
conditions stated above.
Arts and Crafts, etc. takes great care in packaging and shipping of
each item. All items are shipped USPS Priority Mail. All shipments
are covered by insurance. You must notify Arts and Crafts, etc. in the event an item is lost or
damaged in shipping. If an item is damaged in shipment, the item
must be returned in or with the same carton as shipped.
Arts and Crafts, etc.
values your right to privacy. Any information collected by Arts and
Crafts, etc. is kept strictly confidential and is not and will not
be shared with anyone. We may collect information from emails you
send us or from information you provide when making a purchase with your credit card
on-line, over the phone or otherwise. Only the owner, Charles
Wollitz sees any credit card information at Arts and Crafts, etc.
We may use your phone
number or email address to contact you regarding your transaction to verify information or clarify your order. In addition, we
may contact you from time to time by email to let you know about our
services and merchandise. In the event you do not wish to receive
these emails, you may notify us by return email. We will cease to
send you emails.
transactions are processed by NOVA Systems. You should refer to
If you have any
questions regarding our policies, please phone or email us using the
phone number or email address provided at the bottom of this page.